Privacy Policy
Effective Date: 10th August 2025
Counsellors On The Couch (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the data you provide when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of information:
a. Information you provide directly:
Your name and contact details (such as email address or phone number) when you fill out a form, subscribe to our newsletter, or contact us.
Information you choose to share when joining our network or registering for events.
b. Information collected automatically:
Your IP address, browser type, and device information.
Cookies and similar technologies to improve your experience on our site (see Section 6).
c. Sensitive information:
We do not collect therapy session notes or client health records through this website.
2. How We Use Your Information
We use your information to:
Respond to your enquiries.
Manage your membership or participation in our network.
Send relevant updates, newsletters, or event information.
Improve our website and services.
Comply with legal obligations.
3. Sharing Your Information
We do not sell your personal data. We only share information with:
Service providers who help us operate our website or events.
Regulatory bodies if required by law.
4. Data Storage and Security
We store your personal information securely and take reasonable measures to protect it from loss, misuse, or unauthorised access.
5. Your Rights (UK & GDPR Compliance)
You have the right to:
Access the personal information we hold about you.
Request correction of inaccurate data.
Request deletion of your personal data.
Withdraw consent for email marketing at any time.
To exercise these rights, contact us at: jade@counsellorsonthecouch.org
6. Cookies
We use cookies to help improve our site and your browsing experience. You can adjust your browser settings to block cookies, but some features of the site may not work properly.
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
9. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact:
Counsellors On The Couch
Email: jade@counsellorsonthecouch.org
If you’re not satisfied with our response, you have the right to contact the UK regulator:
Information Commissioner’s Office (ICO) – www.ico.org.uk
